Welcome to CALLED. These Terms of Service outline the rules and conditions for using our website and purchasing products from us. By accessing our website or placing an order, you agree to these terms.

General Information

CALLED is an Australia-based online clothing and lifestyle brand. We reserve the right to update, change, or replace any part of these Terms of Service at any time. Any changes will be posted on this page.

Website Use

By using our website, you agree that:

• You will provide accurate and complete information when placing an order.

• You will not use our website for unlawful purposes.

• You will not attempt to interfere with the security or operation of our website.

We reserve the right to refuse service to anyone for any reason permitted by law.

Products

We aim to display our products as accurately as possible, including colours, details, and descriptions. However, colours may vary slightly depending on your device, screen settings, or lighting conditions.

All product details, pricing, and availability are subject to change without notice.

Orders

When you place an order with CALLED, you agree that all information provided is accurate and complete.

Once an order has been submitted, we begin processing it. We cannot guarantee changes or cancellations after an order has entered processing or has been dispatched.

CALLED reserves the right to cancel or refuse any order where necessary, including cases involving suspected fraud, incorrect pricing, or product availability issues.

Pricing & Payments

All prices displayed on our website are listed in Australian Dollars (AUD) unless otherwise stated.

We accept payments through the payment methods available at checkout. By completing a purchase, you confirm that you are authorised to use the selected payment method.

Shipping

CALLED ships worldwide. Orders are typically dispatched within 3–5 business days.

Shipping times provided are estimates only and may vary depending on location, carrier delays, customs processing, or other circumstances outside of our control.

Once an order has been dispatched, delivery responsibility transfers to the shipping carrier.

Returns & Exchanges

Returns and exchanges are handled according to our Return & Refund Policy.

Items must meet our return requirements, including being unworn, unused, and returned in original condition and packaging.

Sale items are final sale unless otherwise required under Australian Consumer Law.

Intellectual Property

All content on this website, including logos, designs, images, graphics, text, and branding, belongs to CALLED and may not be copied, reproduced, or used without written permission.

Limitation of Liability

To the fullest extent permitted by law, CALLED is not responsible for losses, damages, or delays caused by circumstances outside our control, including shipping delays, carrier issues, or events beyond our reasonable control.

Nothing in these Terms limits your rights under Australian Consumer Law.

Privacy

Your privacy is important to us. Any personal information collected through our website is handled in accordance with our Privacy Policy.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: calledlabel@gmail.com

Thank you for supporting CALLED.