At CALLED, we are committed to delivering your order with care and ensuring a smooth shopping experience.

Order Processing

All orders are processed within 3–5 business days after your purchase has been confirmed.

Please note that processing times do not include shipping transit times. During product launches, releases, holidays, or high-volume periods, processing times may take slightly longer.

Once your order has been dispatched, you will receive a shipping confirmation with tracking information where available.

Worldwide Shipping

CALLED proudly offers worldwide shipping.

Shipping times vary depending on your location, shipping provider, customs processing, and other factors outside of our control.

Estimated delivery times provided at checkout are estimates only and are not guaranteed.

Shipping Delays

While we do our best to ensure your order arrives on time, CALLED is not responsible for delays caused by:

• Shipping carriers

• Customs processing

• Incorrect delivery information provided by the customer

• Weather conditions

• Public holidays

• Other circumstances outside of our control

If your order is delayed, please contact the shipping provider first using your tracking information. We are always happy to assist where possible.

Tracking Your Order

Once your order has been dispatched, you will receive tracking details via email (where available).

Please allow some time for tracking information to update after your order has been shipped.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already been dispatched, CALLED may not be able to change the delivery details. Additional shipping costs caused by incorrect information may be the responsibility of the customer.

Lost or Stolen Packages

Once an order has been dispatched and handed to the shipping carrier, CALLED is not responsible for packages that are lost, stolen, or marked as delivered.

If your package is marked as delivered but cannot be located, please contact your local delivery provider for assistance.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

Email: calledlabel@gmail.com

Thank you for supporting CALLED.